Can I cancel my order?Updated 4 months ago
To ensure fast delivery, orders begin processing immediately. Cancellations are not guaranteed, but we’ll do our best to accommodate your request.
If you need to cancel, please email us at [email protected] within one hour of placing your order. Be sure to email from the same address used for your purchase to streamline the process.
You will be asked to confirm the request—the cancellation must be confirmed within one hour of placing the order. If not, it will be processed as usual.
If we’re unable to cancel your order, you can initiate a return once it arrives. View our Return Policy HERE.
For any other questions, we’re available Mon-Fri, 9 AM–5 PM PT (excluding holidays) at [email protected]. We’ll respond as quickly as possible in the order emails are received.