Can I change my shipping or billing address?Updated 3 months ago

Orders begin processing immediately. Modifications or cancellations are not guaranteed; however, we will do our best to accommodate the request. 

Billing Address

We cannot make changes to billing addresses. If you entered the incorrect billing address, please request a cancellation. See Cancel Order instructions here. 

Shipping Address

If you need to modify your shipping address, please email us at [email protected] within one hour of placing your order. Be sure to email from the same address used for your purchase to streamline the process. Note: We cannot update the address to include a different shipping country.

You will be asked to confirm the request—the address change must be confirmed within one hour of placing the order. If not, it will be processed as usual. 

Nomadix is not responsible for misdelivered packages due to incorrectly entered addresses. If your order has already been fulfilled or shipped, then it is your responsibility to reach out to the carrier to redirect the shipment to the correct address or have it returned to sender.