I don't see my rewards points.Updated 4 months ago

If you purchased before our rewards launch date of November 1, 2022 then we are unfortunately unable to grant past points to your account. Thank you for your understanding.

For purchases made after November 1, 2022:

Be sure to place your orders using the same email address associated with your rewards account. Otherwise, points will not be received. 

Please note that rewards points expire after 12 months of Rewards account inactivity. This means that if there is no change to your Rewards account balance (through either the addition or redemption of Rewards), all Rewards earned in the previous 12 months will automatically be removed from the account. If the Rewards have already been redeemed, then you can use the code(s) at your leisure.

If you are experiencing issues related to the Rewards Referral Program, please see more information here.