Defective ReturnsUpdated 6 months ago
If you received an item that is defective or was damaged during transit, please contact us at [email protected] with the following information:
- Your name
- Order number
- Clear photo(s) of the defect or damage
- If the item was purchased in store, please provide proof of purchase.
We are available Monday-Friday, 9am-5pm PT (excluding holidays). Our small team greatly appreciates your patience and will respond to your message as soon as possible.