POLICY AT A GLANCE. US Returns. Within 30 days of delivery • $12 return label & restocking fee deducted

Return & Exchange Policy

POLICY AT A GLANCE. US Returns. Within 30 days of delivery • $12 return label & restocking fee deducted. International Returns. Within 14 days of delivery • $75 return label & restocking fee deducted. Exchanges

Make a Return

GIFT RETURNS AT A GLANCE. US & International. Gift Returns. Within 30 days of recipient receiving gift • Customer pays return shipping • Store credit refund. Exchanges. Not currently offered. Return Label. Not provided by Nomadix for gift returns. Fi

<table border="1" cellspacing="0" cellpadding="0" width="624" style="width:6.5in;border-collapse:collapse;border:none;" id="isPasted"><tbody><tr><td colspan="2" valign="top" style="border: 1pt solid rgb(204, 204, 204); background: rgb(235, 107, 86); padding: 5pt 8pt; vertical-align: top;">GIFT RETURNS AT A GLANCE</td></tr><tr><td valign="top" style="width: 32.0513%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; background: white; padding: 4pt 6pt; vertical-align: top;">US &amp; International&#xA0;Gift Returns</td><td valign="top" style="width: 67.7884%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(204, 204, 204) rgb(204, 204, 204) currentcolor; background: white; padding: 4pt 6pt; vertical-align: top;">Within 30 days&#xA0;of recipient receiving gift&#xA0;&#x2022; Customer pays return shipping &#x2022; Store credit refund</td></tr><tr><td valign="top" style="width: 32.0513%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; background: rgb(253, 235, 208); padding: 4pt 6pt; vertical-align: top;">Exchanges</td><td valign="top" style="width: 67.7884%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(204, 204, 204) rgb(204, 204, 204) currentcolor; background: rgb(253, 235, 208); padding: 4pt 6pt; vertical-align: top;">Not currently offered</td></tr><tr><td valign="top" style="width: 32.0513%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; background: rgb(255, 255, 255); padding: 4pt 6pt; vertical-align: top;">Return Label</td><td valign="top" style="width: 67.7884%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(204, 204, 204) rgb(204, 204, 204) currentcolor; background: rgb(255, 255, 255); padding: 4pt 6pt; vertical-align: top;">Not provided by Nomadix for gift returns</td></tr><tr><td valign="top" style="width: 32.0513%; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; background: rgb(253, 235, 208); padding: 4pt 6pt; vertical-align: top;">Final Sale Items</td><td valign="top" style="width: 67.7884%; border-width: medium 1pt 1pt medium; border-style: none solid solid none; border-color: currentcolor rgb(204, 204, 204) rgb(204, 204, 204) currentcolor; background: rgb(253, 235, 208); padding: 4pt 6pt; vertical-align: top;">Cannot be returned or exchanged</td></tr></tbody></table>&#xA0;Overview<hr>We&apos;re sorry that the gift didn&apos;t work out! Please see our Gift Return policy below. We hope to offer a more seamless process soon.<table border="1" cellspacing="0" cellpadding="0" width="624" style="width:6.5in;border-collapse:collapse;border:none;"><tbody><tr><td valign="top" style="width: 624px; border: 1pt solid rgb(204, 204, 204); background: rgb(235, 107, 86); padding: 5pt 8pt; vertical-align: top;">Original Packaging Required&#xA0;</td></tr><tr><td valign="top" style="width: 624px; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; background: rgb(253, 235, 208); padding: 4pt 8pt; vertical-align: top;">All returns must include the product&apos;s original packaging &#x2014; specifically the printed cardboard sleeves and tags.</td></tr><tr><td valign="top" style="width: 624px; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; background: rgb(253, 235, 208); padding: 4pt 8pt; vertical-align: top;">Items missing original packaging, or showing signs of use, will not be refunded and will not be returned to you. These items will be responsibly donated.</td></tr></tbody></table><div style="margin:0in;font-size:15px;font-family:&quot;Arial&quot;,sans-serif;border:none;border-bottom:solid #1A5276 1.0pt;padding:0in 0in 4.0pt 0in;"><h1 style="margin-top:16.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:21px;font-family:&quot;Arial&quot;,sans-serif;color:#1A5276;border:none;padding:0in;" id="gift-returns">Gift Returns&#xA0;</h1></div><h2 style="margin-top:12.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:17px;font-family:&quot;Arial&quot;,sans-serif;color:#2C3E50;" id="eligibility">Eligibility</h2><ul><li style="font-family: Tahoma, Geneva, sans-serif;">Returns must be initiated within 30 days of delivery.</li><li style="font-family: Tahoma, Geneva, sans-serif;">Items must be unused, unwashed, and in original condition &#x2014; free of odors, pet hair, or other signs of wear.</li><li style="font-family: Tahoma, Geneva, sans-serif;">Items must be returned in original packaging (cardboard sleeves and tags intact).</li><li style="font-family: Tahoma, Geneva, sans-serif;">Items marked &quot;final sale,&quot; gift cards, print-on-demand products, and gift-with-purchase items cannot be returned.</li><li style="font-family: Tahoma, Geneva, sans-serif;">We can only accept gift returns for items purchased directly on&#xA0;nomadix.co.</li><li style="font-family: Tahoma, Geneva, sans-serif;">We do not currently offer exchanges.</li></ul>&#xA0;<h2 style="margin-top:12.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:17px;font-family:&quot;Arial&quot;,sans-serif;color:#2C3E50;" id="return-shipping">Return Shipping</h2><ul><li style="font-family: Tahoma, Geneva, sans-serif;">Nomadix does not provide a return label for gift returns. Customers are responsible for all return shipping costs.</li><li style="font-family: Tahoma, Geneva, sans-serif;">Nomadix is not responsible for lost gift return packages. We recommend retaining proof of shipment and insuring your package so you can file a claim if it is lost or damaged in transit.</li><li style="font-family: Tahoma, Geneva, sans-serif;">We recommend including your name, email address, phone number, and the original order number, name, and email address&#xA0;in the return package. If it is illegible, we will not be able to complete the return request.</li></ul>&#xA0;<h2 style="margin-top:12.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:17px;font-family:&quot;Arial&quot;,sans-serif;color:#2C3E50;" id="refund-details">Refund Details</h2><ul><li style="font-family: Tahoma, Geneva, sans-serif;">Refunds will be given as store credit in the form of a discount code.</li><li style="font-family: Tahoma, Geneva, sans-serif;">Original shipping fees are non-refundable.</li><li style="font-family: Tahoma, Geneva, sans-serif;">Please allow up to 5 business days for processing once your return arrives at our warehouse.</li><li style="font-family: Tahoma, Geneva, sans-serif;">If your return does not meet the conditions listed above, the return will be denied and the item(s) will be donated.</li></ul>&#xA0;<h2 style="margin-top:12.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:17px;font-family:&quot;Arial&quot;,sans-serif;color:#2C3E50;" id="how-to-make-a-gift-return">How to Make a Gift Return</h2>To process your return, we will need the original order number and the email address or phone number associated with the original order.&#xA0;If you don&apos;t have that information, please email&#xA0;hello@nomadix.co&#xA0;with:<ul><li style="font-family: Tahoma, Geneva, sans-serif;">The gift giver&apos;s first and last name</li><li style="font-family: Tahoma, Geneva, sans-serif;">Their email address and/or phone number</li></ul>&#xA0;If you already have the order information, send your item(s) to our return address below. Please include in the return package:<ul><li style="font-family: Tahoma, Geneva, sans-serif;">Your full name and email address</li><li style="font-family: Tahoma, Geneva, sans-serif;">The original order number</li><li style="font-family: Tahoma, Geneva, sans-serif;">The email address associated with the original order</li></ul>&#xA0;<table border="1" cellspacing="0" cellpadding="0" width="624" style="width: 44%; border-collapse: collapse; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; margin-right: calc(56%);"><tbody><tr><td valign="top" style="width: 624px; border: 1pt solid rgb(204, 204, 204); background: rgb(235, 107, 86); padding: 5pt 8pt; vertical-align: top; text-align: center;">Nomadix Gift Return Address</td></tr><tr><td valign="top" style="width: 624px; border-width: medium 1pt 1pt; border-style: none solid solid; border-color: currentcolor rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; background: rgb(253, 235, 208); padding: 4pt 8pt; vertical-align: top;">Nomadix SPC Returns970 Calle Amanecer, Suite ASan Clemente, CA 92673</td></tr></tbody></table>&#xA0;If the requested information is not provided or is illegible, we will not be able to process the return and the item(s) will be donated.&#xA0;<div style="margin:0in;font-size:15px;font-family:&quot;Arial&quot;,sans-serif;border:none;border-bottom:solid #1A5276 1.0pt;padding:0in 0in 4.0pt 0in;"><h1 style="margin-top:16.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:21px;font-family:&quot;Arial&quot;,sans-serif;color:#1A5276;border:none;padding:0in;" id="holiday-gift-returns">Holiday Gift Returns</h1></div>For holiday purchases and returns, please refer to our&#xA0;<a href="https://www.nomadix.co/pages/frequently-asked-questions?hcUrl=%25252Fen-US%25252Fholiday-shipping-and-returns-459195" target="_blank" rel="noopener noreferrer">Holiday Shipping &amp; Return</a>&#xA0;policy. <div style="margin:0in;font-size:15px;font-family:&quot;Arial&quot;,sans-serif;border:none;border-bottom:solid #1A5276 1.0pt;padding:0in 0in 4.0pt 0in;"><h1 style="margin-top:16.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:21px;font-family:&quot;Arial&quot;,sans-serif;color:#1A5276;border:none;padding:0in;" id="questions">Questions?</h1></div>Reach out to us at&#xA0;hello@nomadix.co&#xA0;&#x2014; we&apos;re happy to help! We&apos;re available Mon-Fri, 9am-5pm PT (excluding holidays).&#xA0;

Gift Returns

If you received an item that is defective or was damaged during transit, please contact us at hello@nomadix.co within 10 days of the delivery date. Please provide the following information in your message:. Be sure to use the same email address used

If you received an item that is defective or was damaged during transit, please contact us at hello@nomadix.co within 10 days of the delivery date.&#xA0;Please provide the following information in your message: <ul><li style="font-family: Tahoma, Geneva, sans-serif; font-size: 16px;">Your name</li><li style="font-family: Tahoma, Geneva, sans-serif; font-size: 16px;">Order number</li><li style="font-family: Tahoma, Geneva, sans-serif; font-size: 16px;">Clear photo(s) of the defect or damage</li><li style="font-family: Tahoma, Geneva, sans-serif; font-size: 16px;">If the item was purchased in store, please provide proof of purchase.&#xA0;</li></ul>Be sure to use the same email address used to place the order so we can assist you more quickly.We are available Monday-Friday, 9am-5pm PT (excluding holidays). Our small team greatly appreciates your patience and will respond to your message as soon as possible.

Defective Returns

HOLIDAY RETURN POLICY AT A GLANCE. US Returns. Return by Jan. 31, 2026 • $12 return label & restocking fee deducted

Holiday Shipping & Returns

We stand behind our gear — for life. Our MicroTerry™ and MicroSuede products are covered by a lifetime warranty against defects in materials or workmanship. If something goes wrong on our end, we'll make it right with a replacement, store credit, or

We stand behind our gear &#x2014; for life. Our MicroTerry&#x2122; and MicroSuede products are covered by a lifetime warranty against defects in materials or workmanship. If something goes wrong on our end, we&apos;ll make it right with a replacement, store credit, or refund.What&apos;s covered:&#xA0;Any defect in materials or workmanship.What&apos;s not covered: Normal wear and tear from regular use.What you&apos;ll need: Proof of purchase to process your claim.<hr>To File a Warranty ClaimSend us an email at <a data-fr-linked="true" href="mailto:hello@nomadix.co">hello@nomadix.co</a> and our team will take care of you. We&apos;re available Monday&#x2013;Friday, 9am&#x2013;5pm PT (excluding holidays) and will get back to you as soon as possible.

Returns

Return & Exchange Policy

Make a Return

Gift Returns

Defective Returns

Holiday Shipping & Returns

Lifetime Warranty